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In a world where you are already spending a significant amount of your time just “keeping the lights on”, what if there was one simple thing you could do, today, that would help you eliminate preventable equipment failures and service calls, and provide an even higher level of customer care?
Eliminate preventable equipment failures and service calls. It starts with choosing the right technology hardware and service parts provider.
To simplify daily operations, you need to look beyond traditional technology sourcing for opportunities to gain better insight into product performance and inventory requirements, and streamline and simplify processes.
Armed with the right insight you can streamline processes and resources across logistics, vendor management, accounts payable, returns credit, and customer service.
Are you investing too much time validating competitive pricing, dealing with quality and delivery issues and managing returns across multiple vendors with different policies, procedures and customer service acumen?
When you work with us, you’ll be able to source products through a competitive process across multiple suppliers with only one touch point. You can be confident you’re getting the most competitive pricing and you’ll easily know your internal cost per transaction.
You know that a “good enough” solution puts your service goals at risk because it’s likely that you’ll experience premature equipment and parts failures sometime during the initial warranty, or beyond. And, as you know better than anyone, having to provide extra service cycles pulls you away from the more strategic initiatives your business relies on you for. In the end, the costs to you of your customer experiencing equipment failures are far greater than the cost of a product that performs well.
We help ensure your experience is as efficient and cost effective as possible so it’s your customer and the business that are your focus.
When you work with ExpressPoint you’re choosing a partner whose job it is to bring you the best value solutions for each environment and application ─ from a full inventory of the right products at the right price, through a seamless and convenient online ordering experience, to on time delivery and remarkable support. You’ll experience far fewer equipment failures, gain longer service life, and create happier customers.
We support all technology requirements, from data center to desk top and mobile, to print and imaging across the entire life-cycle. This means you can easily support the requirements for both current and legacy products. And our technology asset recovery program means you can displace assets that are no longer needed and recover some capital to reinvest in new equipment.
When you work with ExpressPoint you’ll be fully supported by a vendor who:
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We are passionate about helping you succeed! You can count on us to deliver outstanding service and quality products - efficiently and competitively - on time, every time.